Bookwright, game designer, gamer, collector of too much stuff. Want to discuss a project, idea or send hate mail just email me!!

Sunday, March 17, 2013

Kickstarter-Good, Bad, and the Ugly

So as of today I have backed 54 projects on Kickstarter, I have received maybe 20.  To be fair a bunch are still going or have just ended.

In my year of doing this I have spent as little as $1, telling someone I like the idea but do not want anything, up to well more than a $1 for art and a few watches (watches are one of my weak spots).

I have received a few of the high end items and had to send one back due to a flaw in manufacturing and expect a replacement this week.

I would say more than half of the Kickstarters have been late, some are so late they are ones I did at the beginning and still have not been completed let alone shipped.

My biggest issue with Kickstarter is lack of communication once it is over, if you are running behind, have a manufacturer gaffaw or something tell us, most people will understand, just tell them the truth.

When you set up the Kickstarter make sure you set the delivery dates with a built in error buffer and than add a month just to make sure.  I would rather see an honest delivery time than one you think people want to see.  I have yet to pull the trigger on a project due to when it should be delivered, I am hesitant to buy something else from you if I felt

The biggest complaints I see are missed delivery dates, lack to communicate about those dates.

I am preparing a few Kickstarters and helping on a few others and I need to keep this in mind when I start out working on mine.

I will not list my disappointments since I feel that is not a cool practice if you are looking to back something and see I have backed them in the past drop me an email and I have no issues talking to you about it.

Some of the people I have been happy with on communication, in no particular order:

Stan!--lots of info updates, lots of pictures.
Monte Cook-lots of updates.
Matt Forbeck- informative updates on status
Fate- lots of updates, and informative as well, even has links of stuff ready to look at
T&T Deluxe-updates on a regular basis, and updates on status of items.
Royal Cherry Leather-had very good updates on status, even emailed me to confirm stuff (nice touch)
Larry Elmore-not many but when we get one it is a solid update, cover done etc..
Jim Pinto-Lots of updates and even a here is what to expect
Misfit Heights-Lots of communication, one even said we may get stuff ahead of delivery date *gasp*
King of Crime-Dan Smith-daily updates during the campaign, and he si still updating a lot!
Reaper Mini's- lots of status updates
ENWorld-Morrus-lots of updates and rewards have already started being received*

The most prolific during their campaigns would be Dan Smith, Monte Cook, and Jim Pinto.

I do not know if I will be as active this upcoming year on Kickstarter but att his point I see no reason not too, I am not blaming the site for late items and dates broken but the individuals and those companies who set up the campaign in the first place.

* I do know some of these people personally but that did not influence the quality/quantity of their updates.

1 comment:

  1. My basic concept is to treat people the way I want to be treated. I like to know what's going on, I like to feel a part of the process, I like being treated like a person. If I have done that, I have done my job. Thanks for the kindness, Hal!